Job Description

atient Reception & Registration

: Welcome and greet patients as they arrive at the outpatient department. Assist in completing registration processes and documentation. Verify patient information and medical records.

Patient Assistance

: Guide patients to the appropriate waiting areas, consultation rooms, or diagnostic areas. Assist elderly or physically challenged patients in moving around the hospital. Provide information regarding doctor schedules, waiting times, and OP services.

Coordination with Medical Staff

: Assist doctors and nurses with patient management, including preparing patients for consultations. Ensure smooth coordination between departments for diagnostic tests and lab investigations. Assist in maintaining proper patient flow and avoid overcrowding.

Medical Records Management

: Maintain and update patient records and files accurately. Ensure that patient case sheets, lab reports, and other documents are ready for consultation.

Appointment Scheduling

: Schedule and manage patient appointments and follow-up visits. Confirm appointments and provide reminders via phone calls if required.

Equipment and Supplies Management

: Ensure that consultation rooms are well-stocked with necessary equipment and supplies. Assist in the maintenance and cleanliness of equipment used in the outpatient department.

Communication

: Communicate effectively with doctors, nurses, and patients to ensure that all queries are addressed. Provide necessary information regarding hospital services, insurance policies, and patient care processes.

General Administrative Duties

: Handle billing inquiries, cash transactions, or insurance processing if applicable. Ensure cleanliness and organization of the outpatient department.

Skills & Qualifications

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Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Experience:

total work: 1 year (Preferred)
Work Location: In person