(Full-time | On-site at Khaitan's - The Homemakers Shoppe, [Suryabagh])
About Us:
Khaitan's - The Homemakers Shopee is a trusted name in home appliances and consumer electronics, offering top-quality products and personalized customer service. We are now expanding our digital presence and looking for a motivated individual to help us manage leads, coordinate with our marketing agency, and grow our e-commerce efforts.
Key Responsibilities:
Act as a single point of contact between the digital marketing agency and the store
Follow up with customer leads generated through digital platforms (WhatsApp, Instagram, etc.)
Maintain a lead tracker and ensure timely responses to inquiries.
Coordinate product listings, prices, and details on e-commerce platforms (Amazon, Flipkart, etc.)
Handle basic photo uploads, content writing for product descriptions, and updates
Support digital marketing activities such as social media updates, feedback collection, and analytics reports
Liaise with in-store staff to fulfill online orders and ensure smooth coordination
Provide after-sales follow-ups and manage customer communication online
Requirements:
Graduate in any stream (Marketing or Commerce preferred)
0-3 years of experience in digital marketing, customer handling, or e-commerce operations
Basic knowledge of e-commerce platforms and social media handling
Good communication skills (English ,Hindi and Telugu)
Ability to multitask and take ownership of tasks
Tech-savvy and comfortable with WhatsApp Business, Excel/Google Sheets, Canva (optional), and email
Must be proactive, organized, and a fast learner
Preferred Skills (Not Mandatory):
Experience working with Amazon/Flipkart seller panels
Knowledge of basic digital marketing terms and metrics
Familiarity with customer support tools like Freshdesk, Zoho, or similar platforms
Job Location:
*Khaitan's - The Homemakers Shopee, [28-9-77/1, Raja Rammohan Roy Rd, Suryabagh, Jagadamba Junction, Visakhapatnam, Andhra Pradesh 530020]
Salary:
9,000 - 14,000/month (depending on experience) + incentives
Working Hours:
10:00 AM to 9:00 PM (6 days a week)
How to Apply:
Submit your resume via Indeed or email us at khaitanshomemakers@gmail.com.
For queries, WhatsApp us on 9491716693
Job Type: Full-time
Pay: ₹9,000.00 - ₹14,000.00 per month
Benefits:
Commuter assistance
Paid sick time
Paid time off
Work Location: In person
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