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Handle online sales inquiries received through website, social media platforms, WhatsApp, and other digital channels.
Convert online leads into confirmed sales through effective communication and follow-ups.
Coordinate with internal teams for order processing, dispatch, and timely delivery.
Maintain accurate records of customer interactions, orders, and follow-up status.
Build and maintain strong relationships with customers to ensure repeat business.
Achieve monthly sales targets and contribute to overall revenue growth.
Address customer queries, concerns, and post-sales support professionally.
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