Job Description

Role Summary

We are looking for a proactive and customer-oriented

Online Sales Executive

who will be responsible for

following up on leads received through our website and digital platforms

, converting inquiries into sales, and ensuring excellent customer experience through timely communication.

Key Responsibilities

Follow up on leads generated through the company website, social media, WhatsApp, and online inquiries Contact customers via calls, WhatsApp, emails, and messages promptly Understand customer requirements and provide accurate product information Share product details, pricing, availability, offers, and delivery timelines Coordinate with store, and sales teams for order processing Convert online inquiries into confirmed orders and walk-in store visits Maintain and update lead status in CRM or tracking system Ensure regular follow-ups until closure or final response from customer Handle customer objections and provide suitable solutions Maintain professionalism and brand communication standards
Skills & Qualifications

Excellent communication skills (English mandatory; local language preferred) Good calling and follow-up skills Basic computer knowledge (CRM, Excel, email, WhatsApp Business) Ability to multitask and manage multiple leads efficiently Sales-oriented mindset with customer-first approach Experience in online sales, telecalling, or customer support preferred Freshers with good communication skills may also apply
Key Attributes

Quick response and follow-up discipline Target-driven and result-oriented Polite, patient, and persuasive Good coordination and time-management skills
What We Offer

Fixed salary + performance-based incentives Growth opportunities in online sales and digital operations Training on products, systems, and sales processes
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment Paid time off Provident Fund
Work Location: In person