We are a global, multi-brand organisation working across digital marketing, SEO, lead generation, PR, accounting, cafes, gaming, property services and more. Our team includes people from 30+ countries, and we operate fully remotely. We move fast, think entrepreneurially, and focus on creating growth -- both for our clients and for our team. We are now hiring an
Online Review Management Intern
to help manage and improve our online reputation across multiple brands.
About the Role
As a Review Management Intern, you will help maintain and strengthen our public reputation across platforms such as Google Business, Trustpilot, Facebook, TripAdvisor, industry directories, and niche review sites.
Key Responsibilities
Manage and update review profiles
o Keep all profiles fully updated with accurate information, branding, and contact details o Upload and organise reviews internally o Identify outdated or duplicate listings
Respond to reviews
o Reply to positive, neutral, and negative reviews using our guidelines o Escalate sensitive reviews when needed o Track review trends and sentiment
Support review-generation efforts
o Assist with outreach to previous clients o Create templates for review requests o Use automation tools (training provided) o Monitor follow-ups and responses
Maintain quality and consistency
o Ensure all public-facing profiles reflect our service standards o Support real-time monitoring of new incoming reviews
What You'll Learn
This internship provides hands-on experience in: o Online reputation management o Client communication and customer interaction o Digital marketing fundamentals o CRM, review management, and automation tools o Managing multi-platform brand profiles o Brand voice and messaging o Working inside a multi-brand global organisation
This is real, outcome-driven work -- not administrative busywork.
Requirements
You don't need prior experience, but you should have: o Strong written English o Excellent attention to detail o Good organisation and time management o Ability to follow processes accurately o A proactive attitude and willingness to learn o Comfort engaging across multiple platforms
Nice to Have (Optional)
Experience with Google Business, Trustpilot, etc.
Social media or customer service background
Who This Internship Is For
You're likely a great fit if you:
Enjoy writing and communication
Are organised and detail-oriented
Like improving systems and workflows
Want real digital marketing experience
Prefer a dynamic, global work environment
Job Type
Internship
Remote
Duration
8-12 weeks, with the possibility of extension or transition into a paid role based on performance.
Benefits
Fully remote work o Flexible schedule o Mentorship from experienced team members o Real project responsibilities o Training in digital marketing and reputation management o Experience across multiple industries o Strong foundation for careers in marketing, PR, communications, or customer experience
How to Apply
Please apply
directly on Indeed
with: o Your CV or Indeed profile o A short message about why you're interested in review management o One example of a brand you believe manages its reviews well (and why)
We review applicants on a rolling basis.
Job Type: Internship
Contract length: 3 months
Pay: ?8,500.00 - ?17,000.00 per month
Benefits:
Work from home
Work Location: Remote
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