Job Description

Order Processing & Coordination

Receive, verify, and process online orders from e-commerce platforms or ERP systems.

Assign orders to packing staff and ensure correct picking and scanning of products.

Coordinate daily dispatch schedules according to cut-off times and delivery priorities.

Dispatch & Logistics Management

Prepare and print shipping labels, invoices, and dispatch documentation.

Coordinate with courier partners, 3PL teams, and internal logistics staff for pickups and dispatch planning.

Track dispatched orders and update statuses in the system.

Ensure timely resolution of delivery exceptions, delays, or failed deliveries.

Warehouse Collaboration

Work closely with warehouse pickers, packers, and inventory teams to ensure product availability.

Maintain communication between warehouse and customer service regarding order issues or shortages.

Support cycle counts and stock accuracy related to online orders.

System & Reporting

Update ERP, WMS, and e-commerce dashboards with dispatch details.

Generate daily/weekly dispatch reports (order count, TAT adherence, pending orders, courier performance).

Ensure accuracy of records for audit and operational review.

Job Types: Full-time, Permanent

Pay: ₹10,317.74 - ₹31,252.71 per month

Work Location: In person