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Job Title - OneDrive and SharePoint Administrator
Experience - 5- 8 yrs
Location - Bangalore
Fulltime Graduates
Responsibilities
What will you do?
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+ Provide L2/L3 operational support for Microsoft 365 services, especially OneDrive, SharePoint, Power Automate, and Office apps.
+ Troubleshoot and resolve incidents, service requests, and escalations from L1 support teams.
+ Perform user and permission management, site administration, and content recovery in SharePoint and OneDrive.
+ Monitor service health dashboards and proactively address potential issues.
+ Support automation workflows and troubleshoot Power Automate flows.
+ Collaborate with data governance and security teams to ensure compliance and governance policies are enforced.
+ Document standard operating procedures (SOPs), known issues, and resolutions.
+ Document Work Instructions for all administrative tasks.
+ Participate in change management processes and assist in testing and deployment of updates.
+ Provide user education and guidance on best practices for M365 tools.
What skills and capabilities will make you successful?
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