As a First-Call Doctor, you will play a pivotal role in our patient journey. You will interact with patients who inquire via ads and counsel them towards the right next step -- typically a digital or physical consultation with our oncologist. Your primary goal is to build trust, answer initial concerns, and help the patient understand the importance of timely specialist care.
Key Responsibilities:
Handle inbound inquiries from patients via phone
Understand the basic concern and triage the patient using pre-defined clinical pathways.
Provide empathetic, accurate, and simplified information about the potential condition and the need for specialist consultation.
Guide the patient to book a video or physical consultation with an oncologist from our network.
Who Can Apply:
Medical Graduates - MBBS, BDS, MDS or Pharm D
* Excellent communication in English, Hindi and Telugu
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