Job Description

India
ID asp-004-0325
Full Time
21/05/2025

Designation:

Sr. Analyst/ Consultant

:

We are seeking for Manhattan OMS (Order Management System) L2 Support Analyst with atleast 3+ years of experience. The consultant is responsible for providing level 2 support for Manhattan OMS, ensuring the smooth operation of order management processes in a retail, distribution, or e-commerce environment. The Support Analyst is responsible by ensuring that the OMS system integrates seamlessly with other business applications.

Essential Requirements and Qualifications:

Minimum of 3+ years in IT project experience in production support within the retail industry on Manhattan application Good experience with Manhattan OMS, including system administration, configuration, and troubleshooting. Understanding of retail and distribution business processes, including order fulfillment, inventory management, and logistics. Understanding of order management workflows, inventory management, and supply chain processes. Good experience in working on complex IT projects in a production environment, particularly in the retail sector Should be ready to work on the Shift Model Experience in handling critical production incidents, troubleshooting complex issues, and leading post-incident reviews Provide second-level (L2) support for issues related to Manhattan OMS, handling more complex problems escalated from L1 support teams Troubleshoot, analyze, and resolve OMS-related issues

About Aspire:

Aspire Systems is a global technology services firm serving as a trusted technology partner for more than 275 customers across the globe. Aspire works with the world's most innovative enterprises in Banking, Insurance, Retail and ISVs, helping them leverage technology to transform their business in the current digital landscape. Its proven approach to Software Engineering & Digital Technologies helps companies run smart business models. Aspire's core philosophy of 'Attention. Always.' communicates its belief in lavishing care and attention to its customers and employees. The company currently has over 4900 employees globally and is CMMI Level 3 certified. It operates across North America, LATAM, Europe, Middle East, and Asia Pacific.


Aspire Systems has been recognized for the 12th time in a row as one of the Top 100 'Best Companies to Work For' by the Great Place to Work Institute. To know more about Aspire Systems, visit https://www.aspiresys.com/.