Job Description

Job description

To deliver exceptional customer experience and drive omnichannel business growth through sport, layout excellence, and sustainability.

Key Responsibilities:

1. WOW Customer Experience

Engage customers with a smile and understand their needs
Promote sports and build communities
Recommend the right products and services across store, app, and website
Ensure smooth checkout and customer satisfaction
Offer circular services like buyback, repairs, and personalization

2. WOW Layout

Create safe, clean, and engaging layouts
Highlight omnichannel offers and full product ranges
Ensure product availability and accurate inventory
Promote complementary products and circular options
Drive layout performance and business growth

Performance Indicators:

Customer Satisfaction %
Circular Turnover
GMV (Omni Turnover)
Stock Availability, SCF %, New Customer Growth

Skills Developed:

Customer Interaction, Product Knowledge, Merchandising
Stock & Layout Management, Circularity
Digital Mindset, Commercial Dynamism, Team Collaboration

Schedule:

Day shift Weekend Working
Supplemental Pay:

Performance bonus

Work Location:

In person

Expected hours:

10 hours/day ( 5 days working, 2 Weekly off )

Job Type: Full-time

Pay: ?26,000.00 - ?28,000.00 per month

Benefits:

Health insurance Paid time off Provident Fund
Language:

English (Required)
Location:

Pimpri-Chinchwad, Maharashtra (Preferred)
Work Location: In person