Job Description

Career Area:

Administrative Support

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Position Title: Office Services Technician Job Location: Bangalore, KA-India Candidate would be accountable and responsible for Chennai Caterpillar Offices Global Facilities (FM) Services PQVC Metrics, which includes EHS, Security Management, Waste Management, Annual Maintenance contracts, facility planning, Budget preparation (Both CAPEX and OPEX), Space planning which includes Base occupancy study, Time and Motion analysis, space utilisation analysis, Hot desking solutions etc., In addition awareness & hands on experience about operation of Fire Alarm and Fire Fighting systems, facility repair and maintenance, floor lighting and signages, Visitor Management, Emergency Medical services, Helpdesk services, Lease /Licence administration, Audits and Risk analysis. Apart from all the above-mentioned soft services, Candidate should be able to support the technical services which includes, the new office space design, construction activities & project planning & execution. Job Duties/Responsibilities may include but are not limited to:

• Demonstrated ability to work in team environment on site and remote location, all verticals of the business.
• Strong Safety & 5S focus background
• Exposure to Shops & Establishment act
• Previous supervisory and project management experiences with field experience to manage efficiently, the operations of the office floors
• Ensure the building facilities effectively serve the needs of all stakeholders.
• Recruit and train team members (FM agency / contractors).
• Identify Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment.
• Ensure contractors to deliver safety & Quality work practices in line with the manufacturer recommendations.
• Ensure the contractors always follow the house rules and the projects are handled with minimum interruption to the business.
• Conduct periodic briefings with on-site team/ contractors to follow-up and report on the project progress in order to anticipate any possible delays and initiate corrective action to avoid delays.
• Daily Walk around of the Facility
• Shall be responsible for physical security of people & assets within the campus
• Need to manage employee transport efficiently
• Manage store inventory
• Verify and report on ‘As Built Drawings” submitted by the contractor.
• Liaise and attend meetings with landlords, contractors, consultants, and other key personnel to solve operation related issues and other related matters.
• Assist with establishing supplier/ sub-contractor performance management systems.
• Make decisions on routine, limited risk issues that may affect the facility.

Preferred Qualification’s:

• Previous experience of handling an IFM operator
• Achieve the business deliverables
• Oversee checklists for all soft services and establish best floor maintenance practices
• Knowledge about Control system, Lighting Control system, Servicing & Maintenance.
• Manage Downtime/ Breakdowns.

Candidates should be proficient with MS tools and should be able to generate MIS reports which includes Daily, weekly, Monthly, QBR, Helpdesk report including RT and MTTR, Consumption reports, Online reporting dash boards, Audit reports. Required Qualifications:

• Any Bachelor's or equivalent Degree, preferably engineering
• Five or more years of professional level experience.
• Proven strong sense of urgency to complete tasks on time to meet goals or deadlines.
• Project management skills.
• Demonstrated focus on quality and customer needs.
• Strong analytical and problem-solving skills to identify solutions.
• Good office desktop applications knowledge.

Desired Qualifications:

• Any facility management related certifications

Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Submit your information to our Talent Network here .