Job Description

Key Responsibilities include, but are not limited to:

• Vendor Ops Management

• Manage / influence vendor partners to provide a positive employee experience and assist in operational execution for the India office
• Facility

• Ensuring operational support for business continuity in alignment with US working hours.
• Implementing and maintaining building management systems and preventive maintenance programs.
• Collaborating with HRBP with onboarding arrangements, including new hire paperwork and welcome sessions.
• Planning and coordinating moderately complex projects, internal team events and activities as well as events such as Hiring, Networking and / or Branding that include external guests (e.g., presentations, meetings, local and/or special events planning) with limited direction.
• Cafeteria

• Managing menu planning and food counts, food quality standards, hygiene protocols, and health certifications.
• Coordinating special food arrangements for events, leadership visits, and cultural celebrations.
• Transportation Management / US Visitor Coordination:

• Developing and managing comprehensive employee transportation programs including regular cabs and late-night drops (when needed).
• Overseeing dedicated fleet for executive transportation and US visitor logistics.
• Implementing transport tracking systems, safety protocols and service level agreements.
• Use provided reporting to provide recommendations and solve any challenges.
• Creating seamless experiences for US executives during India visits through end-to-end logistics management.
• Preparing facility readiness for leadership visits, including meeting spaces and special arrangements.
• Arranging airport transfers, local transportation, and accommodation in partnership with travel teams.
• Travel Operations Support

• Expert in the travel policy and process to support employees as needed with questions, use of travel booking tool, etc.
• Workspace Planning:

• Leading space planning initiatives to optimize office utilization and enhance employee experience.
• Collaborating with US teams on workplace design standards and adapting them to local needs.
• Implementing innovative workspace solutions supporting hybrid working models.

Requirements

• Bachelors degreein Facility Management, Civil Engineering, Architecture, or Business Administration.
• 10+ years of experience working with multiple vendors to deliver outcomes, office management, and/or facility management.
• Proven experience managing large multinational corporate facilities.
• Experience in support or building plans for executive travel.
• Demonstrated expertise in workspace planning, cafeteria operations management and employee transport programs.

Preferred

• Experience in project management.
• Experience with video conferencing platforms (i.e. Teams) and collaboration tools (i.e. Slack, Confluence, SharePoint, etc.)
• The ideal individual for this role will enjoy managing a variety of functions and projects and be comfortable working with teams from across Best Buy. They should have strong time management skills, be a strong communicator and demonstrate professionalism with colleagues of all levels. This individual should also be comfortable with ambiguity and be able to apply good judgment when making decisions.

About Best Buy
Best Buy India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.
Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.

• This position is based in Bengaluru.
• Best Buy India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week Generally, Tuesday, Wednesday, and Thursday.
• As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.

All employees at Best Buy India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc. '