Job Description

A female telecaller typically handles inbound and outbound calls to engage with customers, promote products or services, and gather information. They are responsible for making sales pitches, providing customer service, resolving issues, and maintaining records of interactions. Key skills include strong communication, persuasion, and organizational abilities, along with a customer-focused approach. Responsibilities of a Female Telecaller:

Making outbound calls:

This includes calling potential customers to introduce products, services, or offers, and following up on leads.

Handling inbound calls:

Telecallers address customer inquiries, resolve complaints, and provide information about products or services.

Promoting products and services:

They effectively communicate the value of offerings to potential and existing customers.

Gathering information and feedback:

This may involve conducting surveys or gathering customer data to improve services or offerings.

Maintaining records:

Telecallers document all customer interactions and update databases with relevant information.

Meeting targets:

They are often required to meet daily, weekly, or monthly call targets and sales goals.

Providing excellent customer service:

Telecallers strive to ensure customer satisfaction through professional and helpful interactions.
Skills and Qualifications:

Excellent communication and interpersonal skills:

This includes clear and effective verbal communication, active listening, and the ability to build rapport with customers.

Persuasion and sales skills:

Telecallers need to be able to influence customers and close sales effectively.

Organizational and time management skills:

They must manage multiple calls, tasks, and deadlines efficiently.

Product knowledge:

A strong understanding of the products or services being offered is essential.

Computer proficiency:

Familiarity with CRM software and other relevant tools is often required.

Problem-solving skills:

Telecallers need to be able to address customer issues and find solutions.
Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person