A specialized role focused on contacting customers about due or overdue payments.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Excellent communication skills, both written and verbal in English
Manage and maintain records and files.
Process and verify documents and data entries.
Assist in the preparation of Quotation and Catalog.
Coordinate with other departments to ensure smooth operations.
Handle customer inquiries and provide support as needed.
Strong organizational and multitasking skills.
Attention to detail and problem-solving abilities.Key ResponsibilitiesResponsibilities in these roles typically include:
Contacting customers via phone, email, or other channels to follow up on outstanding or overdue payments.
Negotiating payment arrangements or plans.
Maintaining accurate records of all collection activities and customer interactions in EMAIL
Preparing daily, weekly, or monthly reports on outstanding amounts, collections, and payment statuses for management.
Resolving billing queries and disputes, and coordinating with internal sales, accounts, and dispatch teams
Job Type: Full-time
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
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