Job Description

Female candidates

English and Malayalam proficiency is mandatory

Tamil/Telugu

speaking skill is a plus Answer and resolve refund-related calls and inquiries

Qualifications:

Previous experience in customer support, call center, or related roles is a plus Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat

Preferred Skills:

Familiarity with refund processes and handling sensitive customer issues Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions
Contact: 8137077723

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?24,000.00 per month

Experience:

Customer support: 1 year (Required) total work: 1 year (Required)
Language:

English (Required) Tamil (Required) Telugu (Preferred)
Work Location: In person