Job Description

Role Summary:

The Office Coordinator will ensure smooth and efficient functioning of all the branch offices / back?office operations. This role involves administrative, clerical and coordination tasks to support all internal teams (franchise support, operations, finance, HR, etc.), handle communications and logistical needs, and maintain organized office operations.

Key Responsibilities:

COORDINATION-

Assist in coordination of new franchise set?ups, investor communications, and back?office support -- helping the franchise?support / expansion team to manage documentation, approvals, communications, and logistics. Welcome visitors, vendors or guests; act as front?desk contact point, ensuring they are guided properly and that they have a professional, welcoming experience. Coordinate internally to schedule meetings, appointments, events, trainings or franchising?related coordination; manage calendars, meeting rooms, announcements, internal communication.

MANAGEMENT-

Manage all incoming and outgoing communications: answer phone calls, respond to emails, handle mail/packages. Maintain office supplies and inventory. Monitor stock levels (stationery, office equipment, general supplies), reorder as needed, manage vendor relations for supplies. Maintain office documentation and filing systems (both physical and digital): invoices, records, correspondence, meeting notes, reports. Liaise with vendors / service providers and manage office maintenance: coordinate withss any external vendor work as needed.

ADMINISTRATION & HR-

Collaborate with management to assess staffing needs for new outlets and existing operations.

Prepare job advertisements, post job openings, screen applications/resumes, coordinate interview schedules, and facilitate hiring process.

Prepare and process employment contracts or offer letters once candidates are selected.

Handle routine HR administration like attendance, leave management, payroll data (in coordination with finance/accounting), benefits enrollment, if applicable.

Skills & Qualifications:

Strong written and verbal communication skills in English-- for liaising with internal teams, vendors, and guests. Excellent organizational and time?management skills; ability to multitask and prioritize in a fast?paced environment. Proficiency in office software (MS Office / Google Workspace) and familiarity with basic administration tools (email, calendars, filing, documentation). Professional demeanor, confidentiality, and customer?service orientation (since role involves interacting with visitors, vendors, new franchise partners, etc.). Flexibility and reliability: able to handle varied tasks (administrative + coordination + vendor liaising + support across departments), adapt to dynamic business needs. Ability to handle confidential data with discretion, maintain records accurately, and follow through with compliance and policy enforcement.

Preferred:

Some prior experience (1-2 years) in office administration, coordination, or similar support roles.

Basic understanding of bookkeeping / expense tracking (if supporting finance functions, franchise onboarding, or outlet?setup coordination).

How to Apply:

send your resume to ayushi@delhichaicafe.com to apply.

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Work Location: In person