Job Description

Duties and Responsibilities Disseminating information through telephone, websites, mail services, and e-mail. Organizing and maintaining electronic and paper files and managing projects. Answering telephone, direct, screen calls, taking and relaying messages. Maintaining and devising office systems, including filing, data management etc. Providing information to callers, greeting persons entering organization and directing individuals to correct destination. Monitoring the use of equipment and supplies within the office. Dealing with queries or requests from the visitors and employees. Coordinating the maintenance and repair of office equipment. Assisting other administrative staff in wide range of office duties. Collecting and distributing couriers or parcels among employees and opening and sorting emails. Delivering facsimiles and transmitting them, and performing any related internet search tasks. Updating appointment calendars, creating travel vouchers, performing word processing, basic bookkeeping, and filing. Training new employee regarding the office clerical duties, when needed. Helping the receptionist, secretaries, or other administrative assistants in performing their duties. Training other co-workers in office to perform work well by utilizing computer applications and maintain effectiveness of the office practices and procedures. Cooperating with office staff to maintain proper interaction and a friendly environment within the office. Skills and Specifications Knowledge of clerical and administrative procedures. Knowledge of consumer service practices and principles. Good communication skills and professional personal presentation.