Job Purpose
The Office Assistant will execute timely and efficient clerical support to office staff and management.
Duties and Responsibilities
Receive daily mail coming into the office and sort by team/function
Photocopy, scan and/or upload documents into EMR systems and/or department team(s)
Distributing documents, faxes, scans and correspondence to department team(s)
Completing Medical and Billing Record Requests
Maintaining filing systems
All other duties as directed by Manager
Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
Qualifications
High school diploma or equivalent required
Ability to work on-site is required
Knowledge of healthcare administration a plus
Knowledge of EMR systems is a plus
Proficiency in MS Office applications such as Word, Excel, Power Point and Outlook
Proficient in use of email and internet
Strong written, verbal and interpersonal communication skills
Strong organizational and time management skills
Knowledge of administrative systems and procedures
Gracious and welcoming personality for customer service interaction
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction
Working Conditions
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
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