Job Description

Key Responsibilities:

Tele calling Duties:

Make outbound calls to potential and existing customers to inform them about products/services. Address customer inquiries and provide accurate information about the company's offerings. Follow up with leads and maintain an updated database of customer interactions. Handle customer complaints and provide effective resolutions to ensure satisfaction.

Office Administration:

Manage day-to-day office activities and maintain proper records. Handle incoming calls, emails, and correspondence. Maintain and update files, documents, and databases. Assist in organizing meetings, appointments, and schedules. Manage inventory and order office supplies when necessary.

Coordination:

Coordinate with different departments for smooth workflow. Provide support to the sales and marketing teams by sharing customer feedback and insights. Assist with documentation, data entry, and report preparation.

Customer Relationship Management:

Build and maintain positive relationships with customers. Ensure timely follow-up and assist in resolving any customer-related issues.

Qualifications and Skills:

High school diploma or equivalent (Bachelor's degree preferred). Strong verbal communication skills in [specify languages as per the requirement]. Basic computer proficiency (MS Office, email, CRM tools). Excellent organizational and multitasking skills. Prior experience in tele calling or office administration is a plus. Ability to work independently and as part of a team.

What We Offer:

Competitive salary and performance-based incentives. Friendly and supportive work environment. Opportunities for growth and development.
Job Type: Full-time

Pay: ₹6,000.00 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Work Location: In person

Expected Start Date: 01/07/2025