Job Title: Office Assistant / Store Executive Administrative Support: Provide comprehensive administrative support to the online store\'s operations, including managing emails, phone calls, and scheduling appointments. Maintain organized records, files, and documentation. Order Processing and Inventory Management: Oversee the processing of customer orders, ensuring accuracy and timely delivery. Monitor and manage inventory levels, coordinating with suppliers and the logistics team to maintain optimal stock levels. Customer Service: Address customer inquiries, concerns, and complaints via email, chat, or phone, ensuring a high level of customer satisfaction. Resolve issues promptly and professionally, and escalate complex matters as necessary. Data Entry and Reporting: Input data into relevant systems, track key performance indicators (KPIs), and generate reports to provide insights into the online store\'s performance. Use data to identify trends and make recommendations for improvements. Collaboration and Communication: Work closely with the online store\'s team members, including marketing, sales, and customer support, to ensure seamless coordination and communication. Assist in organizing meetings, conferences, and team events. Minimum Qualifications:
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