Job Description

We are looking for a qualified candidate to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high quality customer service .

Responsibilities

Generate sales leads:

Initiate outbound calls to potential customers to introduce products and services.

Conduct sales calls:

Present product features, explain offers, and persuade customers to make a purchase.

Manage customer relationships:

Build and maintain strong relationships with existing clients to foster repeat business and ensure satisfaction.

Handle customer inquiries:

Address customer questions and resolve issues or complaints to provide excellent customer service.

Achieve sales targets:

Meet and exceed daily and monthly sales quotas and goals.

Process orders:

Take and process customer orders in a professional manner.

Maintain records:

Keep accurate records of customer interactions, sales activities, and purchases.

Provide feedback:

Offer insights and feedback to the sales and management teams on customer needs and market conditions.

Requirements and skills

Strong communication:

Excellent oral and written communication skills are essential for persuasive selling.

Negotiation:

The ability to negotiate prices and terms to close deals effectively.

Customer service:

A customer-oriented individual who can provide excellent service.

Persuasion:

The ability to persuade customers to make a purchase.

Product knowledge:

In-depth understanding of the products or services being sold.

Problem-solving:

The capability to solve complex problems and handle customer complaints.

Time management:

Good time management skills to handle multiple tasks and calls efficiently.

Adaptability:

The ability to handle different personalities and stressful situations.
Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Paid time off
Ability to commute/relocate:

Narasimhanaickenpalayam, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Apply only if you agree with the salary offered in the job posting. Do you agree?
Education:

Diploma (Preferred)
Experience:

total work: 1 year (Preferred)
Language:

Hindi (Preferred)
Work Location: In person