Maintain client files (hard copy & digital).
Ensure proper filing of visa applications, passports, ID proofs, etc.
Track application statuses and deadlines.
Client Support
Respond to client queries via phone, email, or in person.
Guide clients on required documents and processes.
Schedule appointments/interviews with embassies or consultants.
Coordination with Authorities
Liaise with consulates, embassies, and government bodies for visa processes.
Follow up on submitted applications and collect approvals.
Data Entry & Software Management
Input client and case data into CRM or immigration software.
Generate reports, invoices, and receipts as needed.
Compliance & Confidentiality
Ensure adherence to immigration laws and office policies.
Maintain confidentiality of client information.
Office Administration
Manage office supplies and maintain inventory.
Support the operations team in day-to-day admin tasks.
Assist in staff coordination and internal communication.
Payments & Billing
Handle client payments and issue invoices.
Maintain billing records and assist with financial tracking.
Follow-Up & Reminders
Send reminders to clients for document submission or payment.
Follow up on pending tasks and keep the process moving smoothly.
Job Type: Full-time
Pay: ?11,812.86 - ?15,000.00 per month
Benefits:
Commuter assistance
Flexible schedule
Work Location: In person
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