Job Description

Greet and welcome clients warmly, maintaining a professional and friendly demeanor. Handle walk-in enquiries, phone calls, WhatsApp, and social media queries. Schedule appointments, classes, and follow-ups with instructors and physiotherapists. Maintain client attendance, records, and follow-up logs. Handle registrations, membership renewals, and payment tracking. Maintain accurate records of accounts, enquiries, and studio documentation. Manage daily studio operations and coordinate with Yoga, Pilates, and Physiotherapy teams. Coordinate with vendors, housekeeping, and support staff to ensure studio upkeep. Assist in inventory management (props, physiotherapy equipment, office supplies).. Support in planning and execution of workshops, wellness events, and promotional activities. Maintain client communication (emails, WhatsApp groups, reminders). Bachelor's or master's degree in administration/management preferred. Prior experience in customer service/front desk/admin roles (wellness/fitness industry preferred). Strong communication skills (English & Hindi essential, Marathi preferred). Proficient in MS Office, Google Workspace, and basic social media handling. Ability to multitask, stay organized, and manage a fast-paced environment. Pleasant personality with a client-first attitude.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Education:

Secondary(10th Pass) (Preferred)
Location:

Navi Mumbai, Maharashtra (Preferred)
Work Location: In person