Job Description

Xplora Getaways Private Limited, we are a growing travel and tour company passionate about creating memorable journeys for our customers. We are looking for a dedicated and detail-oriented

Office Administrator

to support our operations, manage customer leads and ensure smooth office management. If you have a passion for travel and tourism and want to be part of a dynamic team, this role is for you.

Key Responsibilities

Enter, update and track leads in the company CRM system. Monitor the status of leads and assist the operations and sales team with follow-ups. Convert raw tour package content into well-written, professional customer-ready material/itinerary in MS Office. Collect and organize travel information from various sources into MS Word documents with proper formatting. Communicate with suppliers, service providers and customers for bookings, quotations and inquiries. Provide basic support with financial data entry (invoices, receipts, and expense logs). Assist in preparing simple reports and maintaining financial records. Manage day-to-day office operations including filing, supplies, and administrative tasks. Support the management team with operational tasks and projects as needed.

Qualifications & Experience

Prior administrative experience preferred, ideally in the travel or service industry. Strong organizational and multitasking skills. Good written and verbal communication in English. Proficiency in MS Office (Word, Excel, PowerPoint). Familiarity/aptitude to learn the web based CRM systems and other booking websites. Strong documention and formatting skills. Enthusiasm for the travel and tourism industry.

What We Offer

A chance to grow your career in the dynamic travel & tourism industry. A supportive and collaborative work culture that values your contributions. Learning and career advancement opportunities with increasing responsibilities. Exposure to real-world travel operations, suppliers, and customer engagement. Potential travel-related perks and discounts. High performers will suitably be recognized with promotions and performance-based incentives.

Additional Information

Candidates of all genders, from Kesavadasapuram and nearby areas [in and around Thiruvananthapuram] are encouraged to apply. Experience participating in tourism fairs or industry events is a plus.
Job Types: Full-time, Permanent

Pay: ₹120,000.00 - ₹180,000.00 per year

Benefits:

Cell phone reimbursement
Application Question(s):

Do you have a previous experience in a similar role for at least 3 Years?
Work Location: In person