Job Description

Experience : Customer service, Administrator

Roles & Responsibilities:

1)

Reception:

Manage phone calls, Emails, patient booking, appointments and other communication with quick turnaround time.

2)

Customer satisfaction:

Take care of customer needs and communicate effectively with customers.

3)

Bookkeeping:

Manage petty cash, generate invoices/receipts, deposits & banking and process payments as in compliance with finance policy and working closely with the accounts department.

4)

Documentation:

Keep all documents properly filed and secured. In particular ensure patients medical records are properly stored and fully secured.

5)

Asset management:

Maintain inventory, samples and manage assets on the company at the clinic/office location as in line with the finance policy working closely with accounts department. Also ensure office keys and visitor logbook are maintained properly and secured.

6)

Data entry:

Effectively manage and input data into salesforce, excel and other software for record keeping. To this effect work under guides and instruction Central data coordinator.

7)

Logistics:

Manage patient orders with CFAB, Head office and other clinic locations effectively through courier, shipping and other modes.

8)

Stationary:

Purchase and manage stationery, housekeeping and pantry requirement at clinic location by closely coordinating with head office.

9)

Event coordination:

Manage any coordination and any networking requirements for conducting workshops, conferences, meetings etc. as required.

10)

Statutory compliance:

Ensure proper documentation, bookkeeping is available at clinic location in meeting statutory requirements at different clinic locations by working closely with head office.

11)

Provision (Fixed and running cost):

Closely work with head office and ensure timely payments of bills related to EB, water disposal tax, phone, internet, software, rental etc. are done.

12)

Housekeeping:

Keep premises clean and neat, washroom hygienic and have waste disposal mechanism by effectively managing office boy.

13)

Printing:

Oversee all print needs of clinics, office, marketing managers and coordinate with head office for cost effeteness in managing.

14)

Manpower management:

Effectily and directly line manage the office boy in the execution of your duties.

Effectily and directly line manage the security personnel (as applicable)

Job Type: Full-time

Pay: ?25,000.00 - ?28,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment Provident Fund
Ability to commute/relocate:

BTM Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

Administration: 1 year (Preferred)
Location:

BTM Layout, Bengaluru, Karnataka (Preferred)
Work Location: In person