Job Description

Job Overview

We are looking for a reliable and organized Office Administrator to support the day-to-day operations of our digital marketing agency and eCommerce business. This role is ideal for someone who is detail-oriented, tech-comfortable, and proactive, and can coordinate smoothly between teams, vendors, and management.

Eligibility & Requirements

1-3 years experience in office administration or operations Comfortable with Google Workspace, Excel/Sheets, email & WhatsApp Basic understanding of digital marketing or eCommerce workflows Strong organizational and follow-up skills Clear communication and attention to detail Ability to multitask in a fast-paced environment

Key Roles & Responsibilities

Administrative & Office Operations

Manage daily office operations and administrative tasks Maintain digital and physical records (documents, files, contracts) Handle official emails, calls, and internal coordination Schedule meetings, calls, and follow-ups Manage office supplies and basic operational needs

Digital Marketing & Team Coordination

Coordinate with marketing, design, and operations teams Track task timelines, approvals, and deliverables Support client onboarding documentation and internal trackers Assist in preparing reports and maintaining shared dashboards

eCommerce Operations Support

Assist with order tracking and fulfilment coordination Maintain product, pricing, and offer documentation Coordinate with customer support for escalations Track returns, refunds, and replacements (documentation level)

Billing, Expenses & Documentation

Maintain expense records and operational bills Assist with invoicing and payment follow-ups Coordinate with the finance/accounting team for documentation Support basic payroll and compliance paperwork

Vendor & Tool Coordination

Coordinate with vendors, freelancers, and service providers Track software subscriptions and renewals Handle office maintenance and service coordination
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Application Question(s):

Are you willing to travel to the office on a daily basis?
Experience:

Office management: 2 years (Preferred)
Work Location: In person