Job Description

Job Title:

Office Administrator

Organisation:

Tutorial / Coaching Centre

Work Schedule:

Monday to Saturday | 12:00 PM - 9:00 PM

Work Location:

Centres at Kasba, Prince Anwar Shah Road and Nayabad (Travel between all 3 centres as required)

Job Summary

We are looking for a

responsible, organised, and proactive Office Administrator

to manage the day-to-day administrative and operational activities of our tutorial centres. The ideal candidate will ensure smooth functioning across all three centres, act as a key point of coordination between students, parents, faculty, and management, and maintain accurate records and systems.

The selected candidate

must be willing to travel between all three centres as and when required

.

Key Roles & Responsibilities

1. Centre Administration & Operations

Oversee daily administrative operations of the tutorial centre(s). Ensure classrooms, office areas, and common spaces are organised and functional. Coordinate opening and closing procedures of the centre. Maintain discipline, order, and a professional environment within the centre. Ensure smooth execution of classes as per schedules.

2. Student & Parent Coordination

Serve as the first point of contact for students and parents (in-person, phone, WhatsApp, email). Handle student enquiries, admissions-related queries, and follow-ups. Maintain student records including attendance, fee status, and academic details. Address parent concerns and escalate academic issues to management or faculty when required. Share updates, notices, schedules, and reminders with parents and students.

3. Admissions & Fee Management

Manage the admissions process including enquiry handling, counselling support, and documentation. Maintain accurate records of student admissions and withdrawals. Collect fees, issue receipts, and maintain fee registers (online/offline). Track pending payments and follow up with parents politely and professionally. Coordinate with accounts for reconciliation and reporting.

4. Faculty Coordination & Support

Coordinate class schedules with teaching staff. Maintain faculty attendance records. Communicate timetable changes, substitutions, and announcements to faculty. Provide administrative support to teachers as required. Assist in onboarding new faculty and sharing centre policies.

5. Multi-Centre Coordination

Travel between all three centres as per operational needs. Ensure uniform administrative practices across all centres. Support management in monitoring centre-wise operations. Assist in setting up systems, audits, and documentation at each centre. Act as a communication bridge between centres and management.

6. Records, Documentation & Reporting

Maintain accurate physical and digital records. Student data. Attendance (students & faculty). Fees and payments. Centre expenses (as assigned). Prepare and submit daily/weekly/monthly administrative reports. Maintain confidentiality of student, parent, and organisational information.

7. Inventory & Resource Management

Maintain records of centre inventory (stationery, books, equipment, etc.). Ensure timely procurement and availability of required materials. Monitor usage and report shortages or requirements to management.

8. Communication & Coordination

Handle official communication via phone calls, emails, and messaging platforms. Coordinate with vendors, service providers, and support staff. Ensure timely dissemination of information across all stakeholders.

9. Compliance & Support Functions

Ensure centre policies and procedures are followed consistently. Assist management with audits, inspections, and reviews. Support events, tests, parent-teacher meetings, and special academic programs. Perform any additional administrative duties assigned by management.

Required Skills & Qualifications

Bachelor's/Master's degree preferred (any discipline). Proven experience as an Office Administrator / Front Office Executive (education sector preferred). Strong organisational and multitasking skills. Excellent communication skills in English and local language. Proficiency in MS Office / Google Workspace. Comfortable with record-keeping and basic accounting coordination. Willingness and ability to travel between centres. Professional attitude, reliability, and problem-solving mindset. Having a personal laptop is a must.

Working Hours

Monday to Saturday

12:00 PM to 9:00 PM

Weekly off as per centre policy
Interested candidates may mail their CV's to ivyb@zielclasses.com or info@zielclasses.com or Whatsapp to 9051962611.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Paid sick time Paid time off
Work Location: In person