Job Description

Job Title: Office Admin cum Dispatcher

Job Summary:

We are looking for a highly motivated and fast-learning Office Admin cum Dispatcher to join our dynamic transportation team operating across North America. This role will be responsible for supporting the dispatch team in coordinating freight operations while managing key administrative tasks such as order creation, invoicing, maintaining records, and assisting the compliance department with required documentation. This is an excellent opportunity for someone who is eager to grow within the logistics industry and can adapt quickly in a fast-paced work environment.

Shift Timings:

Candidates should be flexible and willing to work in any of the following shifts, depending on availability and team requirements:

Shift 1: 5:00 AM to 2:00 PM

Shift 2: 1:00 PM to 10:00 PM

Shift 3: 9:00 PM to 6:00 AM

Key Responsibilities:

Dispatch & Operations Support:

Assist the dispatch team in daily load planning and coordination.

Communicate with drivers and customers to ensure timely pickups and deliveries.

Monitor driver movements and update systems with real-time status.

Resolve basic on-road issues or escalate as necessary to the dispatch team.

Administrative Duties:

Create and manage transportation orders using internal systems (TMS or equivalent).

Generate and send invoices to customers and assist with follow-ups.

Maintain organized records of customer files, invoices, driver documents, and load history.

Coordinate with the finance and accounting departments for billing and payment status.

Compliance Coordination:

Collect, verify, and share compliance-related data with the compliance team.

Maintain accurate logs and records to meet DOT, FMCSA, and internal audit standards.

Assist with preparation for audits, inspections, or reports as required.

Required Skills & Attributes:

Strong learning ability and adaptability to new tools and processes.

Basic understanding of logistics, dispatch, or transportation operations preferred.

Good command over written and verbal English communication.

Strong organizational and multitasking skills.

Proficiency in Microsoft Office (Excel, Word, Outlook); experience with TMS is a plus.

Positive attitude, team player, and attention to detail.

Preferred Qualifications:

1-2 years of experience in office administration, dispatch, or logistics support (preferred but not mandatory).

Familiarity with North American trucking regulations (DOT/FMCSA) is a bonus.

Bilingual skills (English ) will be an added advantage.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Paid sick time
Ability to commute/relocate:

Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Dispatching: 1 year (Required) Office management: 1 year (Required)
Language:

English (Required)
Work Location: In person

Expected Start Date: 01/08/2025