Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

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Occupancy Planning Lead

What this job involves:

As an Occupancy Planning Lead at JLL, you'll be at the forefront of shaping a brighter way for our clients and fellow employees while playing a crucial role in assuring delivery of JLL best practices via Occupancy Planning & Management products, solutions, and tools to our real estate clients. In this leadership role, you'll leverage your expertise to optimize space utilization, enhance workplace efficiency, and create environments where teams can thrive. You'll serve as an account leader for delivery of Occupancy Planning and Management, bringing best practices, industry insight and thought leadership to accounts while acting as a trusted advisor to clients, Account Directors, and teams.

What your day-to-day will look like:

Strategic Leadership & Client Management:

Analyze current space utilization and develop data-driven occupancy strategies



Foster critical relationships between various individuals and organizations while ensuring coordination and collaboration among various JLL businesses



Act as a Subject Matter Expert (SME) for key systems/processes and client deliverables



Collaborate with cross-functional teams to create and implement space plans

Team Management & Development:

Manage a team, train and mentor as needed



Think strategically, simplify the complex, see the big picture, and drive results



Go above and beyond to help with any tasks and solve problems effectively

Space Planning & Analysis:

Conduct regular occupancy audits and provide recommendations for improvement



Manage space allocation requests and coordinate moves, adds, and changes



Plan and manage portfolios while maximizing space utilization



Assist clients in their migration plans, group, and individual moves



Review, prepare, and update project status reports on actual versus projected seat demand

Reporting & Communication:

Develop and maintain occupancy reports and dashboards for stakeholders



Create accurate and credible planning reports to support Corporate Real Estate decision making including space, demand and utilization tracking



Report on current supply and capacity, and forecast inventory changes



Consolidate data and floor plans into PowerPoint presentations for clients

Continuous Improvement:

Identify opportunities for cost savings and efficiency improvements in space utilization



Ensure compliance with workplace standards and regulations



Implement flex office, hoteling, and alternative workplace solutions programs

Required Skills and Experience:

Bachelor's degree in Real Estate, Finance, Architecture, Design, Construction Management, Facilities Management, or related field



8-15 years of progressively responsible experience in managing occupancy, space, move management, and change management processes across a broad geography



Expert level data analytical skills and mastery of Sheets and Excel



CAFM system and AutoCAD experience



Proficiency in Microsoft Office Suite and Google Suites



Strong analytical and problem-solving skills



Excellent written and verbal communication skills, including active listening and the ability to engage at all levels of leadership from administrative to executive level



Ability to manage multiple projects and deadlines effectively



Strong working knowledge of architectural drawings and furniture systems



Knowledge of workplace trends and best practices in space utilization

Desired or Preferred Experience and Technical Skills:

Master's degree in Business, Facilities Management or related field



Professional certifications (e.g., CFM, IFMA)



Experience with BIM software and technologies



Knowledge of sustainability practices in workplace design



Familiarity with change management principles



Experience in a global corporate environment



Demonstrated ability to drive innovation in space planning and utilization



High level of performance in project budgeting and scheduling



At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams. Join us in taking the more inspiring, innovative, and optimistic path toward success in the dynamic world of occupancy planning leadership.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.