About Us:We believe that exceptional travel experiences should be accessible to everyone without compromise. Whether you're travelling with friends, family or are a solo adventurer seeking new horizons, we offer a stay that is affordable, eco-conscious, and truly unforgettable. We have one property operational and plan to open 5 more in the next 2 years. - Role: Front Office Executive (females only)- Location: Tapovan, Rishikesh - Compensation Structure: Salary + Accommodation + Food Role & Responsibilities (indicative):- Register guests and assigns rooms. Accommodates special requests whenever possible. - Assist in pre-registration and blocking of rooms for reservations. - Adhere to proper credit, check- cashing, and cash handling policies and procedures. - Understand room status and room status tracking. - Understand room locations, types of rooms available, and room rates as well as the activities and services of the property.- Present options and alternatives to guests and help in making choices. - Use suggestive selling techniques to sell rooms and to promote other services of the hotel.- Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. - Maintains guest room key storage and supervise access to safe deposit boxes/rooms. - Perform cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,- Work closely with the housekeeping department in the keeping room status reports upto date and coordinates requests for maintenance and repair work.- Understand and perform all safety and emergency procedures. - Maintain the cleanliness and neatness of the front desk area. Background:- 1-5 years of relevant experience in the hospitality industry playing similar roles. - Degree/Diploma in Hotel Management will be a plus (ref:updazz.com)
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