Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

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Primary Skills:

Microsoft 365 (O365):

Exchange Online

SMTP/SMTP Relay:

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Key Responsibilities:

Administer and support

Microsoft 365 services

, including

Exchange Online

,

MS Teams

,

SharePoint Online

, and

OneDrive

.

Manage and maintain

Exchange Online

mail flow, mailbox policies, retention policies, and hybrid configurations.

Configure and troubleshoot

SMTP/SMTP Relay

services for internal and external email delivery.

Administer

Active Directory

(on-premises and Azure AD), including user provisioning, group policies, and synchronization.

Monitor and support

Microsoft Teams

for collaboration, meetings, and telephony integration.

Implement and maintain security best practices, including MFA, conditional access, and data loss prevention (DLP).

Perform regular system health checks, patching, and updates.

Provide Tier 2/3 support for messaging and collaboration-related incidents and service requests.

Collaborate with security and compliance teams to ensure regulatory and policy adherence.

Document procedures, configurations, and troubleshooting steps.

- Grade Specific

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Runs daily routine checks of experience, captures and alerts on changes. Performs research and base analysis of changes, making recommendations for correction/improvement

Skills (competencies)

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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.