Job Description

Company Name: VARITE India Private Limited
About The Client:
A global IT services and consulting company multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide.
Qualifications:

• Experience: 2 to 5 Years (O365, Exchange, FIM, MDM, Skype)
• Good technical troubleshooting, interpersonal skills.
• Provide Tier 1 support for Messaging server related issues as required.
• Candidate shall be open to work in stretched shifts, 24X7 shift, odd working hours and weekends as per the work requirements.
• Provides direct technical support in Troubleshooting, the solution for global infrastructure .
• Proactive and reactive monitoring system alerts and act according to that.
• Escalate/Engage L2/l3 for high priority/P1 issues.
• Messaging Server & Client: Working knowledge of Outlook, troubleshoot NDR's, Analyze the message header, Delegate permission, recovering deleted items, Outlook rules and Free/busy,
• Email ID creation , User activation & deactivation.
• Provisioning new Users Mailbox, DL, Shared Mailbox etc.
• Manage/ Support on premise exchange ,Knowledge of email archiving solution is plus
• Monitor Exchange message queues, resolve non- deliveries, perform message tracking and record status/ findings in daily operations log.
• Good hands on experience on Enterprise class Client / Client / Client / CISCO(tower and blade technology) systems
• Strict Adherence to use of the ticketing system for All incidents, changes and problems
• Execute Monthly patch management research, reports and Implementation on system Infrastructure
• Should possess good product and domain knowledge.
• Should have knowledge of FIM/MIM.
• Perform task like :

• Get the OneDrive for Business Sync Client
• Get started with the Sync Client
• Set up OneDrive on an iPhone or iPad
• Let users to share files externally
• Fix OneDrive for Business sync problems
• Let users contact external users
• Let users contact Skype users
• Set up Skype for Business Online
• Emergency termination requests j. Reassign account content ownership
• Knowledge of mobile device technology and operating systems (Android, iOS).
• MDM security profiles/groups and user account management.
• Creation, maintaining and distributing profiles and rules to remotely apply/enforce device settings.
• Ability to monitor and prioritize the issues.

Work Timings: Rotational Shifts
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

Skills Required