Job Description

Obtains the patient's weight, height (as needed), blood pressure and heart rate and ensure this is documented in the patient's Health Record.

Provides diet consultations as ordered by physician and provides diet counselling to patients at Corporate Health Centres run by International SOS.

Provides outpatient diet chart along with instructions. Keeps thorough and updated information on patient profile sheets.

Plans cyclic menu for the corporate health centre patients and modifies it as and when required.

Maintaining relevant documentation of work done as per departmental protocols.

Follow up of patients referred for counselling as per protocol.

Conducts dietitian's meetings and administers Nutritional Programmes as and when needed.

Collaborates with physician and nursing to deliver quality nutrition care.

Documents clinical productivity.

Participates and actively involves self in events organized by the department.

Perform other job-related duties as assigned by Head of Operations - Medical Services or Medical Director - Medical Services.

DUTIES AND SERVICES

Patient Related

Provide routine nutritional and diet consultations.

Provide diet planning for corporate employees.

Screens, identifies and includes eligible corporate employees into Nutritional programmes conducted by International SOS.

Staff Communication, Support & Training

Maintain a professional and supportive attitude towards all site staff.

Maintain effective communication processes with all site staff.

Train and mentor new staff on services and processes to be followed at the clinic

Foster a positive attitude amongst staff and teams.

Reporting

Maintaining the accuracy and deadlines for completion of all required reports and data.

Maintain records and reports for all allocated responsibilities to ensure accountability and availability of information.

Documentation / Communication

Attend, contribute to and report medical services activity at Operations meetings

Ensure that all other documentation to support activities is maintained as required by inventory, stock, accounting or administration needs.

Ensure that all procedures, policies and company information are maintained to the latest date issued in accordance with the Continuous Quality Improvement policy.

Ensure that the patient satisfaction survey is implemented.

Provide any other tasks or responsibilities that may from time to time be requested by Operations Manager - Medical Services.

General

Ensure that nutritional consultations are provided to an operational standard of professional excellence.

Maintain awareness of and comply with operating and internal procedures.

Attend weekly and/or monthly meetings of medical and administration staff as directed by the Operations Manager - Medical Services to report on and discuss issues relating to the operation and improvement of services and activities.

Ensuring all timesheet and payroll requirements are completed each pay period.

Other Duties

To ensure compliance to the Medical Services Standards of practice and provider management.

Attend weekly and/or daily meetings of Medical Services and administration staff as directed by the Manager to report on and discuss issues relating to the operation and improvement of services and activities.

To carry out any other reasonable duties as requested by the line manager.

To work within and promote all Intl. SOS's policies and procedures.

C. Occupational Health & Safety Responsibilities

Participate in the development and maintenance of a safe and healthy workplace.

Undertake all mandatory OH&S training as required.

Comply with any reasonable instructions, policies, procedures or safe work practices given by Intl. SOS in adhering to safe work procedures.

Co-operate with management in its fulfilment of its legislative obligations.

Take reasonable care to ensure their own health and safety and the safety of others.

To report any injury, hazard or illness as soon as possible to their supervisor.

D. Job Profile

Required Skills and Knowledge

(Brief description of technical knowledge or skills needed to perform the job)

The position requires a steady, patient and detailed person; one who is pleasant and can ensure detailed follow-up actions when required.

Good spoken and written English and local language communication skills, with the ability to communicate ideas with clarity and impact on audience, both in oral and written.

Good computer software skills, specifically - Word, Excel, PowerPoint, Database software and internet usage.

Knowledge of the specific functions of support departments.

The development of supportive interaction processes with all site and support staff that promotes the development of professional and effective communication.

Excellent teamwork and the development of relationships that promote a high level of trust and integrity within the team and towards other departments.

Generating of enthusiasm within the team and with sites.

A thorough and professional working knowledge of the site/s and staff working on the site/s. Understanding of the specific functions of the Medical Services departments.

Required Competencies

(Critical behaviours necessary to successfully perform the job)

Adaptability / Flexibility.

Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.

Attention to Detail:

Follows established procedure, develops systems to check accuracy such as checklists.

Planning / Organisation:

Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and resources, establishes milestones and sets realistic expectations of themselves

Teamwork:

Actively encourages a team culture, provides honest and constructive feedback, performs own team duties responsibly and effectively, builds trust, actively listens and checks understanding.

Pressure Tolerance:

Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.

Customer Focus:

Actively listens and seeks information, identifies customer need and checks understanding, builds rapport, develops relationships with key customers, confidence in building relationships at all levels.

Communication:

Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, manages emotions of self and others.

Ethics and Values:

Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Problem solving:

Uses logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers.

Result orientation:

Effectively sets and achieves realistic goals, monitors own progress and assess quality, develop and follow action plans, seek feedback and modifies accordingly.

Initiative and Innovation:

Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, and takes productive action without being asked.

Multi-tasking skill:

Ability to perform tasks simultaneously in each timeline to achieve desired outcomes.

Required Work Experience

(Brief description of the job-related experience needed to perform the job)

Experience - 3 years in a hospital/clinical setting.

Appropriate experience and understanding of the Medical Services environment.

Required Qualifications

(Brief description of the educational background needed to perform the job)

Minimum - Bachelor's degree in Foods and Nutrition

Required Languages

(Brief description of the language skills needed to perform the job)

Excellent written and spoken English. Additional language capability is an advantage.

Job Type: Part-time

Pay: ₹1,000.00 - ₹1,500.00 per month

Expected hours: 8 per week

Work Location: In person