Daily Operations Management: Oversee the day-to-day operations of the home healthcare department, ensuring efficient service delivery, adherence to protocols, and timely resolution of issues.
Team Management: Lead and manage a team of nurses and attendants, including
recruitment, training, performance evaluation, and career development to maintain a high performing workforce.
Care Plan Development and Review: Collaborate with healthcare professionals to develop
personalized care plans for clients, regularly reviewing and updating them to meet their
changing needs.
Escalation Handling: Address and resolve any escalated issues or concerns from clients,
families, or caregivers, ensuring a timely and satisfactory resolution
Training and Development: Conduct training sessions and provide ongoing support and guidance to nurses and attendants, ensuring their continuous professional development and adherence to quality standards.
Empanelment and Vendor Management: Manage the empanelment process of nursing and attendant vendors, ensuring compliance with organizational standards and monitoring their performance.
Collaboration and Coordination: Work closely with multidisciplinary teams, including doctors, therapists, and social workers, to ensure comprehensive and holistic care for clients.
You'll be successful in this role if you have:
Nursing Background: should have a nursing background with a minimum of 7 years of experience in the healthcare industry.
Home Healthcare Experience: Previous experience in the home healthcare industry, preferably in a managerial or supervisory role, is highly desirable.
Care Plan Development: Strong expertise in developing and reviewing care plans for clients, considering their specific medical conditions, preferences, and goals.
Escalation Handling Skills: Excellent problem-solving and conflict resolution skills to effectively manage and resolve any escalated issues or concerns.
Training and Development: Proven ability to design and deliver training programs, providing continuous support and mentoring to nursing staff for their professional growth.
Empanelment and Vendor Management: Familiarity with vendor management processes, including empanelment, performance monitoring, and ensuring adherence to quality standards.
Strong Communication: Excellent verbal and written communication skills, with the ability to effectively interact with clients, families, healthcare professionals, and other stakeholders.
Benefits:
An incredible team of smart and supportive people
A competitive compensation package, including attractive health and accidental insurance.
Amazing variable components (Retention, incentives, etc.)
We are generous with ESOPs for folks who treat Emoha like their own company.
Qualifications:
B. Nursing Degree: BSc Nursing or GNM (General Nursing and Midwifery) degree from a recognized institution.
Location:
Gurugram
Job Type: Full-time
Pay: ₹13,021.40 - ₹40,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule: