Job Description

: Nursing / Medical Coordinator

Industry: Home Health Care

Employment Type: Full-time

Job Summary:

The Nursing / Medical Coordinator is responsible for coordinating patient care services, managing nursing staff deployment, ensuring clinical quality, and acting as a bridge between patients, nurses, doctors, and internal teams. The role ensures smooth delivery of home health care services with high standards of patient safety and satisfaction.

Key Responsibilities:

Patient Care Coordination:

- Receive and process patient care requests.

- Assess patient requirements as per doctor's prescription.

- Coordinate initiation, continuation, and closure of home care services.

Nursing & Staff Management:

- Allocate nurses, caregivers, and technicians as per patient needs.

- Prepare duty rosters, shift planning, and replacements.

- Monitor nurse attendance, duty compliance, and conduct.

Clinical & Quality Monitoring:

- Ensure nursing care is delivered as per SOPs and doctor's orders.

- Monitor patient progress and escalate clinical concerns.

- Conduct follow-ups with patients and families.

Coordination & Communication:

- Act as a point of contact between patients, nurses, doctors, and hospitals.

- Coordinate hospital discharges and referrals.

- Liaise with HR, operations, and billing teams.

Documentation & Reporting:

- Maintain patient records, nursing notes, and consent forms.

- Prepare daily/weekly operational reports.

Complaint Handling:

- Address patient and family concerns.

- Resolve staff-related issues and escalate when required.

Eligibility & Qualifications:

- GNM / BSc Nursing (Mandatory)

- Valid Nursing Council Registration

- 1-5 years of relevant experience

Skills:

- Strong communication and coordination skills

- Clinical knowledge

- Basic computer proficiency

- Problem-solving ability

Reporting To:

Nursing Head / Operations Manager

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person