Job Description

Nurse Practitioner - Healthcare BPO

Location Infopark, Kakkanad, Kochi
Industry BPO - US Healthcare
Qualification B.Sc Nursing / Post Basic Nursing (Mandatory)
Experience Minimum 2 Years Clinical Experience
Shift

:

Night Shift (6 PM - 3 AM) | Monday to Friday
Salary ?35,000 - ?45,000 per month(Based on previous package & exp)

Job Summary

We are hiring an experienced

Nurse Practitioner / Clinical Review Nurse

to join our US Healthcare BPO team. The ideal candidate must have strong clinical knowledge and excellent communication skills to review and assess medical cases, claims, and appeals.

Requirements

B.Sc Nursing / Post Basic Nursing (Mandatory)

Minimum

2 years of clinical/hospital experience

Strong understanding of medical terminology & patient care Excellent

English communication skills (verbal & written)

Willingness to work in

night shift (6 PM - 3 AM)

Responsibilities

Review clinical documentation, complaints, and medical appeals. Evaluate cases using standard healthcare guidelines and protocols. Interpret laboratory and diagnostic reports accurately. Ensure quality and compliance in healthcare service delivery. Coordinate case reviews with senior clinical experts, if required. Support process improvements in clinical operations.
Job Type: Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Commuter assistance Health insurance Provident Fund
Ability to commute/relocate:

Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you able to join on 15/10/2025?
Experience:

Clinical : 2 years (Required)
Language:

English (Required)
License/Certification:

BSC / Post BSC (Required)
Shift availability:

Night Shift (Required) * Overnight Shift (Required)