Company Profile:
Bain & Company is the management consulting firm that the world\xe2\x80\x99s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has offices across 65 cities in 40 countries, and its deep expertise and client roster cross every industry and economic sector.
NPS Prism is a cloud based B2B SaaS business within Bain\xe2\x80\x99s "New Ventures" arm. Prism is a customer experience benchmarking service that provides actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling, research, and analytic methodology, it lets customers see how they compare to their competitors on overall NPS\xc2\xae, and on every step of the customer journey.
With NPS Prism you can see where you\xe2\x80\x99re strong, where you lag, and how customers feel about doing business with you and your competitors, in their own words. The result: Prioritize the customer interactions that matter most. Our customers use NPS benchmarks to propel their growth and outpace the competition.
Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients around the world.
Position Summary:
An Analyst on the Survey Programming team will work closely with the Prism India Hub Team Manager and with NPS Prism Product Manager to build and deliver a commercially successful product that spans core sectors across all regions.
Essential Functions:
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