Job Description

:

Monitor and manage incoming faxes related to medical records, patient referrals, claims, authorizations, and other healthcare documentation.

Accurately sort, categorize, and file faxes electronically within the system.

Ensure timely and proper routing of documents to appropriate teams or individuals.

Maintain up-to-date and accurate records of processed faxes in compliance with HIPAA and other healthcare standards.

Handle inbound calls from healthcare providers, patients, and insurance companies regarding fax-related queries.

Provide information and resolve issues promptly and professionally.

Make outbound calls to clarify information, request additional documentation, or provide updates as required.

Adhere to healthcare regulations, including HIPAA, to maintain the confidentiality of patient information.

Preferred Skills:

Should be willing to work in night shift (5.30 PM to 2.30 AM)

Should be willing to work from office mode.

Any degree / diploma is considered as mandatory

Good communication skills (Written and Oral)

Should possess good typing skills and good knowledge in MS office (Excel Knowledge mandatory.

Should be willing to work for Minimum 1 year.

Freshers or experience in other fields with our expected skill set can also apply

Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?13,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Work Location: In person