Job Description

:

We are looking for enthusiastic and detail-oriented individuals to join our Non-Voice Process team. As a Non-Voice Executive, you will be responsible for handling customer queries and processing requests via email, chat, or ticketing systems -- with no phone interaction involved. This is an ideal role for candidates who have strong written communication skills and a focus on quality and accuracy.

Key Responsibilities:

Respond to customer queries via chat, email, or internal ticketing systems Maintain accurate records of customer interactions and transactions Resolve issues in a timely and professional manner Follow standard operating procedures and company guidelines Coordinate with other departments for issue resolution Meet daily/weekly productivity and quality targets Maintain confidentiality and adhere to data security protocols
Job Types: Full-time, Permanent, Fresher

Pay: ?18,577.00 - ?29,656.00 per month

Schedule:

Day shift Morning shift Night shift
Work Location: In person

Speak with the employer

+91 7817890828