non voice process Job in Chicco Interiors

Non Voice Process

Year TN, IN, India

Chicco Interiors

91 Current Jobs Openings

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Job Description

We are hiring

Customer Support Executives (Non-Voice Process)

to handle

chat, email, and back-office support

. The role requires responding to customer queries accurately and within defined TAT, while maintaining high quality standards.

Key Responsibilities

Handle

customer queries via chat, email, and CRM tickets

Provide accurate solutions related to

orders, payments, returns, services, or support issues

Maintain proper documentation and update customer records Follow

SOPs, SLAs, and quality guidelines

Coordinate with internal teams for issue resolution Ensure timely responses and customer satisfaction Meet productivity and quality targets

Eligibility Criteria

Minimum

12th pass / Any graduate

Freshers & experienced candidates

can apply Good

written communication skills

(English mandatory) Willingness to work in

day / night shifts

Basic computer knowledge (MS Excel, email, CRM tools)
Job Types: Full-time, Permanent

Pay: ₹18,208.93 - ₹23,605.73 per month

Benefits:

Health insurance Provident Fund
Work Location: In person

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Job Detail

Job Id

JD4960634
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

TN, IN, India
Education

Not mentioned
Experience

Year

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