Job Description

Strong command of English (or other relevant languages) with the ability to clearly and concisely communicate through written text. Meticulousness in handling customer information, processing requests, and maintaining records. Ability to analyze situations, identify root causes, and offer effective solutions. Commitment to providing exceptional customer service and building positive customer relationships. Familiarity with various software applications, including CRM systems, email platforms, and chat interfaces. Ability to adjust to changing priorities, learn new systems, and handle a diverse range of customer inquiries. Handling customer queries and issues through email communication. Providing real-time assistance to customers via online chat platforms. Addressing customer inquiries and concerns posted on social media platforms.
Job Types: Full-time, Permanent, Fresher

Pay: ₹8,143.49 - ₹42,547.31 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person