Job Description

Job Title: Customer Chat Support Executive (BPO)

Location: Mohali

Industry: BPO / Customer Support

Job Requirements:

Experience: Minimum 8 months of documented BPO experience (Experience/Relieving letter mandatory) Salary: ?16,000 - ?25,000 (Based on experience & interview performance) Shifts: Rotational shifts (24/7 environment) Qualification: Graduate only (Any stream) Joining: Immediate joiners only Industry Experience: Candidates must have prior experience in the BPO industry only
Key Skills Required:

Excellent verbal and written communication skills Strong customer-handling and problem-solving abilities Ability to work in rotational shifts Good listening skills with a customer-focused approach Basic computer knowledge Ability to work under pressure and meet performance targets Professional attitude and teamwork skills
Job Responsibilities:

Handle Customer Chat professionally. Resolve customer queries and provide accurate information. Maintain quality standards and ensure customer satisfaction. Document customer interactions accurately. Follow company policies and process guidelines.
Interested candidates please call us directly on this number +91 88943 45358 Hr Bhavna thakur or +91 6280085970 Harshvardhan syal

Job Types: Full-time, Permanent

Pay: ?16,000.00 - ?25,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person