Non Voice Process
Year MH, IN, India
Job Description
Key Responsibilities
Manage and respond to customer queries via
email, chat, or ticketing systems
. Handledata entry, data validation, and documentation
tasks with high accuracy. Update and maintain customer records in the system. Process orders, requests, refunds, or technical issues based on company guidelines. Identify customer needs and provide appropriate solutions or escalate as needed. Follow standard operating procedures (SOPs) and meet performance metrics such asTAT (Turnaround Time)
andquality scores
. Collaborate with internal teams to resolve customer issues efficiently. Ensure confidentiality and security of customer data. Prepare daily or weekly reports as required Age criteria : 18 to 29 years Required experience : freshers to 2 years experienceJob Types: Full-time, Permanent, Fresher
Pay: ?17,000.00 - ?34,000.00 per month
Work Location: In person
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Job Detail
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Job IdJD4928586
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear