Responsibilities
Respond promptly to customer inquiries through live chat.
Identify and resolve customer issues efficiently and professionally.
Provide accurate information about products and services.
Document customer interactions and maintain customer records.
Escalate unresolved issues to appropriate teams when necessary.
Maintain a positive and professional demeanor with customers.
Manage multiple chat conversations simultaneously.
Follow up with customers to ensure their issues are resolved.
Job Types: Full-time, Permanent, Fresher
Pay: ?15,407.23 - ?30,593.48 per month
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.