Job Description

Job Summary

We are hiring a

Non-Voice Process Executive

to handle backend operations, data entry, customer support via chat/email, and documentation tasks. The role does

not

involve phone calls and requires good typing skills, accuracy, and attention to detail.

Key Responsibilities

Handle customer queries through

chat, email, or ticketing systems

. Perform

data entry

, record updates, and maintain accurate reports. Verify documents and update customer information. Respond to customer issues professionally and provide timely resolutions. Coordinate with internal teams for follow-up and issue closure. Maintain confidentiality of customer data. Ensure daily target completion and productivity standards.

Required Skills

Good written communication skills Fast and accurate typing (preferred 25-30 WPM) Basic computer knowledge (MS Office, Email, CRM tools) Ability to handle repetitive tasks with attention to detail Problem-solving and analytical mindset Ability to work both independently and in a team

Eligibility Criteria

Education:Any Degree Experience: Fresher or 1-2 years (BPO/Non-voice preferred) Female / Male candidates can apply Age: 20-25 years
Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Work Location: In person