Job Description

:
Exciting Opportunity for Non-Technical Graduate Freshers in a leading MNC @Mumbai-Airoli location
:
Utilize knowledge in analytics and technology to enhance operational efficiency for NON VOICE processes in an MNC.
Implement operational improvements for team members.
Job Role:

• Provide email and chat support to the company's clients.

• Manage backend data for customers and upkeep reports.

• Ensure satisfactory resolution of customer inquiries.

• Address customer complaints and escalate them to a supervisor when necessary.

Requirements
Requirements:

• Excellent verbal and written communication skills are mandatory.

• Non-technical graduates from 2023 & 2024 Pass-out only.

• Diploma and Technical (BE, BTECH, BSC, BCA) graduates are not eligible to apply.

• Basic or good knowledge of MS Office (Excel, Word, and PowerPoint) is required.

• Willingness to work night shifts (US shift timings).

• All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card are required.

Note:

• Candidates should reside within 30 km from Airoli.

• Shift Timing: 5:30 pm to 3:00 am, with 2 rotational weeks off.

Benefits

• Salary Offered : Freshers - 19650 CTC per month

• PF

• ESI

• BOTH WAY CAB

• WORK FROM OFFICE

Skills Required