in a timely, professional, and accurate manner
Assist customers with product information, order status, billing issues, returns, and troubleshooting
Maintain a deep understanding of our products, services, and policies to offer accurate assistance
Document all customer interactions in internal systems (e.g., CRM tools)
Escalate complex or unresolved issues to relevant departments following defined protocols
Meet or exceed performance metrics (e.g., response time, customer satisfaction)
Handle multiple conversations simultaneously while maintaining attention to detail
Maintain a consistent and empathetic tone in all written communications
Job Types: Full-time, Permanent, Fresher
Pay: ₹300,000.00 - ₹450,000.00 per year
Application Question(s):
Do you speak English ?
Work Location: In person
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