Job Description

Designation - Service Desk Executive (NON - IT)
Looking for - resource who holds basic knowledge on mutual funds
ready for calls & ticket process
ready for 5 shifts (rotational)
Male & female both acceptable.
1. 8:00 AM to 5:00 PM

2. 9:00 AM to 6:00 PM

3. 10:00 AM to 7:00 PM

4. 11:00 AM to 8:00 PM

This is the shift timing of job ( you will get any shift )

Job Title: Service Desk Executive (Non-IT)

Job Summary:

The Service Desk Executive (Non-IT) serves as the first point of contact for handling service requests, complaints, and queries related to non-IT areas such as facilities, maintenance, or general administration. The role involves logging tickets, coordinating with internal teams or vendors, and ensuring timely resolution and communication.

Key Responsibilities:

Receive and log service requests via phone, email, or system.
Assign and follow up on requests with concerned teams or vendors.
Ensure timely resolution and update users regularly.
Maintain accurate records and generate reports.
Escalate unresolved issues as needed.
Job Type: Full-time

Pay: ?13,000.00 - ?17,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person