Job Description

NOC + SRE + DevOps Engineer
About US:
Garden City Games develops free-to-play mobile and social games enjoyed by millions worldwide. The Bangalore-based studio employs over 100 talented professionals dedicated to creating exceptional games for phones, tablets, and desktops.
Previously known as PopReach Games, the company was founded by leading figures in the mobile games industry. It manages popular intellectual properties such as Smurfs Village, War of Nations, Kingdoms of Camelot, and Kitchen Scramble, with over 400 million lifetime downloads.
Garden City Games is committed to diversity and inclusion, fostering a team with varied backgrounds, perspectives, and skills. In 2024, the studio became part of the Phoenix Games Group, benefiting from enhanced resources and support. With its new identity, Garden City Games continues to deliver top-tier mobile and social games to players.
Job Summary:
The NOC + SRE + DevOps Engineer will play a crucial role in maintaining and improving the reliability and performance of our services. This hybrid role encompasses monitoring and supporting our network operations, ensuring the reliability and scalability of our infrastructure, and enhancing our CI/CD processes. The ideal candidate will have a strong background in network operations, site reliability engineering, and DevOps practices with hands-on experience in Linux, AWS, Ansible, Terraform, and OpenStack.
Key Responsibilities:
Network Operations Center (NOC) Responsibilities:
Monitor and manage the company's network infrastructure and servers 24/7.
Respond to and troubleshoot network issues, outages, and performance bottlenecks.
Ensure high availability and reliability of network services.
Maintain and update network documentation and incident logs.
Coordinate with stakeholders for issue resolution.
Site Reliability Engineering (SRE) Responsibilities:
Develop and implement strategies for maintaining system reliability, availability, and performance.
Automate repetitive tasks to improve operational efficiency.
Monitor system performance and reliability metrics, and proactively address potential issues.
Conduct root cause analysis of incidents and implement preventive measures.
Collaborate with development teams to ensure applications are designed for reliability and scalability.
DevOps Responsibilities:
Manage and optimize CI/CD pipelines for application deployment.
Collaborate with development and operations teams to automate and streamline build, test, and deployment processes.
Implement and maintain infrastructure as code (IaC) using tools like Terraform and Ansible.
Ensure security and compliance of the deployment pipeline and infrastructure.
Continuously evaluate and integrate new tools and technologies to improve the DevOps process
Requirements
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).5+ years of experience in network operations, site reliability engineering, and/or DevOps roles.
Strong experience with Linux system administration.
Proficiency in cloud platforms, particularly AWS.
Hands-on experience with configuration management tools such as Ansible.
Proficiency in infrastructure as code (IaC) tools such as Terraform.
Experience with OpenStack for cloud infrastructure management.
Strong understanding of network protocols, network troubleshooting, and monitoring tools.
Proficiency in scripting languages such as Python, Bash, or similar.
Experience with CI/CD tools like Jenkins, Git, Bitbucket.
Familiarity with containerization and orchestration tools like Docker and Kubernetes.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills and the ability to collaborate effectively with cross-functional teams.
Preferred Qualifications:
Certifications such as AWS Certified DevOps Engineer, DevOps Engineer, RHCSE or similar
Experience with monitoring tools like Nagios, Zabbix, Prometheus, Grafana, Thousand Eyes or similar.
Knowledge of security best practices and compliance requirements.
Working Conditions:
Willing to work on On-call rotation for after-hours support.
Ability to work in a fast-paced, dynamic environment.
Location: Bangalore ,
Department: SRE .
Work Mode :Hybrid Mode.

Skills Required