Handle all guest-related activities, including check-ins, check-outs, and responding to inquiries and complaints.
Staff Management:
Supervise night shift staff by providing guidance, assigning tasks, monitoring performance, and assisting with training.
Financial Operations:
Conduct nightly audits, process transactions, and prepare financial reports. This may include cash handling and closing procedures.
Security and Safety:
Ensure the safety of guests and the property by conducting security patrols, monitoring surveillance systems, and responding to emergencies.
Coordination:
Communicate and coordinate with other departments like housekeeping and maintenance to address guest requests and ensure the hotel runs efficiently overnight.
Reporting and Record Keeping:
Maintain accurate logs and records, and report important information to the management team for the next day's shift.
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Work Location: In person
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